WhatsApp Business API
Texnity
One inbox for every customer conversation
WhatsApp, Instagram, email and website live chat in one shared inbox, with an AI agent, tickets and campaigns, for businesses in every industry.
- Available worldwide
- Shopify app
- WordPress plugin
- Android app
- Custom integration (API)
- Live chat
Texnity inbox
Live- EWEmma WilsonCan I book a viewing on Saturday?AI replied
- LR@lucy.readsIs the spring course still open?Sales
- ANaccounts@northwind.coPlease resend our invoiceBilling
- SMSofia MartinezCan I move my appointment?Ticket #128
About Texnity
What Texnity does for your business
Texnity brings every customer conversation into one place: WhatsApp on the official Business API, Instagram, email and live chat on your website. Your team shares one inbox to assign chats, add notes and labels, turn questions into tickets and send campaigns, while an AI agent answers common questions 24/7. Clinics, schools, real estate, travel, finance, logistics, restaurants, agencies and online stores all use it, and it connects to Shopify, WordPress or your own systems.
See the full product at texnity.comUse it your way
Available as
Features
Everything you need, in one place
Shared team inbox
WhatsApp, Instagram, email and website live chat in one inbox, with assignments, notes and labels.
AI Agent
Answers common customer questions 24/7 from your own business information.
Automation flows
Keyword triggers send the right reply instantly, built with a no-code builder.
Message templates
Meta-approved messages, ready to send for orders, offers and reminders.
Broadcasts and campaigns
Reach thousands of customers with personal, opt-in messages.
Help desk and tickets
Turn any chat into a tracked ticket so nothing is forgotten.
Reports and analytics
See response times, campaign results and team performance.
Website live chat
A chat widget on your website with a 24/7 AI agent.
Integrations
Works with the tools you already use
Who it's for
Built for every industry
Ecommerce
Recover carts, track orders and sell in chat.
See how it worksHealthcare
Reminders, refills and secure results.
See how it worksEducation
Admissions, fees and parent communication.
See how it worksReal estate
Instant lead response and viewings.
See how it worksFinance and insurance
OTPs, KYC and claim updates.
See how it worksTravel and hospitality
Bookings, concierge and reviews.
See how it worksLogistics and delivery
Live tracking and delivery recovery.
See how it worksRestaurants and F&B
Orders, reservations and loyalty.
See how it worksAgencies and B2B
Separate workspaces for every client.
See how it worksGet started
Talk to us about Texnity
Tell us what you need and our team will get back to you with a demo, pricing and next steps.
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